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100% Service Guarantee

As a renowned national supplier of airport transfers, we pride ourselves on ‘Quality’ and ‘Reliability’ of our service. With operates now spanning nationally, Business Class Transfers have a cherished coveted client base. Our long history and understanding of the services industry has enabled us to streamline and customise policies and procedures allowing our high level of service to be uncompromising, guaranteeing it 100%. We specialise in airport transfers; we supply Melbourne Airport transfers, Brisbane Airport transfers, Sydney Airport transfers, Perth Airport transfers, Sunshine Coast Airport transfers and Gold Coast Airport transfers.

We guarantee to provide you with the following:

Our booking team will:

  • Excellent telephone service for all bookings and customer enquires 24/7
  • Phones answered promptly and efficiently
  • Happy, clear, professional voices
  • Conformation ticket is sent within 24 hours of booking being made
  • We are contactable 24 hours 7 days a week
  • We will create bookings for the following day up until 4pm AEST every day
  • We will make alternative arrangements for you if your flight is delayed using the most effective solution for you
  • We will do our best to meet your requests

Your chauffeur will:

  • Be on time or if they are running late you will be contacted
  • Be there to meet and greet you
  • Hold up a name board personalised to you or your client
  • Open the car door when entering or leaving
  • Cater for your needs to travel in silence or play mellow music
  • Have chilled water available
  • Have up to date magazines or newspaper for your leisure
  • Always adhere to speed limit and get you to your flight on time every time

Our service guarantee is subject to normal and/ or usual traffic conditions and flight times. We will do everything possible to ensure our clients are transferred to their destination on time every time however circumstances may occur that are beyond our control and affect our service. We cannot guarantee all transfers that we to outsource to third party providers however we will do our upmost to ensure their service meets Business Class Transfers’ standards.

For more information about our Melbourne Airport transfers, Sydney Airport transfers, Brisbane Airport transfers, Perth Airport transfers, Sunshine Coast Airport transfers and Gold Coast Airport transfers please call our reservations team on 1300 763 005. *The one exception to our operating is we are closed Christmas day